System Manager - GURU

Because we strive to put people first.

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Reporting to the Head of Store Design, the System Manager will be responsible for the full management of the system, including the development of its ongoing structure, the design of its user interface, the publishing of all new content, the coding and building of pages and all associated technical development and testing required to ensure the smooth running of the system. You will also be the primary liaison with all external service providers, managing data, service contracts, budgets, and workflows, and serving as the main point of contact for all user accounts. You will provide training as required.

The Primark Guru System is an architectural specification and standards portal used by Primark to manage and disseminate detailed information related to store design, shopfitting, and services. It serves as a central platform for internal and external stakeholders involved in the construction, refits, retrofits, and franchise operations of Primark stores globally.

What you'll get:

People are at the heart of what we do here, so it's essential that we provide you with the right environment to perform at your very best. Let's talk lifestyle:

1. 27 days of leave, plus bank holidays, and if you want, you can buy five more days to enjoy
2. Your day, your way: an opportunity for a 2 pm early Friday finish and a subsidised cafeteria.
3. Primark Perks – Discounts with some local partner businesses to our offices

What You'll Do:

We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities:

• Content Management: Act as the principal gatekeeper for all content within the Guru system, ensuring quality and relevance.
• Platform Development: Lead the development and maintenance of the Guru platform, ensuring it runs smoothly and is up to date.
• Change Control: Manage the change control process, approving and publishing new content, and ensuring bug-free transitions from beta to live.
• UI Management: Oversee the user interface development to optimise navigation and efficiency, including creating graphical artwork and using third-party software.
• Cross-Functional Collaboration: Work with various teams to format, manage, and upload content, and chair the internal change forum to manage content updates.
• System Maintenance and Support: Coordinate system maintenance, manage costs and licenses, provide regular updates to users, and offer technical and registration support.

What you'll bring:

We want every person in our organisation to feel like they're making a key contribution. Here are some of the experiences and skills you'll need for the role:

• Qualifications and/or significant experience managing similar platforms
• Proficiency in AutoCAD, Adobe and Office is required
• Must be fluent in all aspects of retail architecture, shopfitting and F+F.
• Proficiency in Sketchup is preferred
• Proficiency in HTML is preferred
• Must have a high level of project management skills
• Knowledge of manufacturing standards, materials and construction methods
• Strong analytical skills, attention to detail, ability to trouble shoot during the course of a project
• Strong organisational skills with a can-do attitude and excellent attention to detail
• Ability to lead and work well as part of a team and cross functionally with other teams to ensure
• successful projects
• Proven ability in managing sensitive matters whilst ensuring all Primark information remains
• confidential to the business.
• Must be able to work well under tight deadlines and able to reprioritise efficiently
• Self-starter able to work under own initiative, taking projects from start to finish
• Excellent written and verbal communication skills.

Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported by a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.

About Primark

At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss

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