L&D Delivery Specialist

L&D Delivery Specialist

Because we strive to put people first. Culture, our way. 

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get 

The work you do shapes the impact we have. We’re focused on providing you with the culture to reach your potential. Your wellbeing is our top priority.   

This is a regional role where you will be required to travel to stores within the allocated region to deliver learning and development solutions in store.

Let’s talk lifestyle: Healthcare, Pension and Potential Bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a L&D Delivery Specialist

In your role, you’ll collaborate with different people across a range of skillsets and departments. Here’s a flavour of your day-to-day:

• Stakeholder Management & Business Partnering: Build strong relationships with stakeholders, influenced decision-making, and aligned learning initiatives with business objectives. 

• Learning Strategy & Needs Analysis: Conducted training needs analysis and stakeholder discovery to identify learning requirements and shape L&D strategies and solutions. 

• Programme Design & Delivery: Designed, developed, and delivered learning programmes covering onboarding, technical skills, customer experience, career development, and leadership training. 

• Facilitation & Learning Solutions: Facilitated engaging workshops, training sessions, and tailored learning solutions to meet specific business needs. 

• Project Management: Managed end-to-end programme delivery, training logistics, communications, learning records, and learning management system (LMS) activities. 

• Performance Measurement & Vendor Management: Evaluated programme effectiveness using data-driven insights, managed supplier relationships, and drove continuous improvement through learning best practices and emerging technologies. 

What You’ll Bring  

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• 5+ years of Learning & Development experience designing and delivering training initiatives. 

• Strong knowledge of corporate and retail learning principles within fast-paced environments. 

• Excellent communication, facilitation, and stakeholder influencing skills. 

• Proven ability to build trusted partnerships and engage senior stakeholders. 

• Strong project management skills with the ability to manage multiple priorities and be comfortable navigating an element of ambiguity. 

• Experience supporting multi-site operations and distributed workforces. 

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 500 stores in 17 countries today.

Our Values: Every person impacts the culture at Primark. Our values: Caring (we always strive to put people first), Dynamic (we bravely push the boundaries to stay ahead) and Together (we learn more, laugh more and achieve more as a team) outline how we work with each other, our suppliers, and our partners. We want to continue to create amazing cultures across Primark and need everyone to play their part in making this happen by living our values.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

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