European Accessibility Act (the ‘ EAA’)
Accessibility Statement (the ‘statement’)
Company Name: Primark Limited
Product/Service: Career Site (Internal & External)
Date of Statement: 28/06/2025
Our Commitment to Accessibility
Primark is committed to making our digital products and services accessible, in accordance with the EAA and its implementation under Irish law through the European Union (Accessibility Requirements of Products and Services) Regulations 2023.
We aim to ensure that people with disabilities can access and use our various platforms independently and are committed to providing an accessible online experience for all our users, to meet the needs of the broadest possible audience and conform with established accessibility standards. (References to ‘Primark’ include all group companies subject to the EEA)
This statement has been prepared to inform users about the accessibility of our service, including its alignment with relevant legal and technical standards.
It applies to our website covered by the EAA and respective domestic transposition.
While all sections of our website may not be fully accessible or conformant with current regulations, they are being reviewed for future improvements.
Description of the Service and Measures to Support Accessibility
Primark provides an online career site to search and apply for vacancies in the company. Our service is delivered through an interface that supports accessibility by:
• Simple navigation: Logical layouts with consistent headings, landmarks, and menus
• Keyboard accessibility: Most functions that can be operated via keyboard
• Error notifications: Clear and descriptive error messages to guide users in resolving issues.
We are continuously striving to improve our accessibility by providing:
• Ongoing accessibility training: Our team receives regular training on accessibility best practices, ensuring employees have the skills required to keep our services inclusive and conformant with current standards.
• Operable interface: The service is partially navigable by keyboard and works with assistive technologies.
• Understandable design: Our interface uses clear and simple language, avoids unnecessary complexity.
Conformance Status
The portions of our website covered by the European Accessibility Act observe the following standards:
• WCAG 2.1 Level AA
• EN 301 549
While we aim to ensure accessibility for all users, some limitations may exist. If you experience any issues, please let us know, and we will work to provide an alternative solution.
Limitations and Exceptions
We know from several accessibility assessments that some parts of https://careers.primark.com/ are not fully accessible.
These aspects include:
• Alt text for images is being improved.
• Some video content may not have a transcript or subtitles available.
• Some features may not be fully supported by screen reader assistive technology.
• Some features or content may be affected when text is enlarged to 200%
• Some text may not reflow in a single column when you change the size of the browser window or use certain levels of magnification.
• Some older documents (PDF, PowerPoint, Word) are not fully accessible to screen reader software.
• Some content or third-party integrations may not fully comply with accessibility standards.
Feedback and Contact Information
We welcome your feedback on the accessibility of our services. If you encounter any accessibility barriers, please contact us:
Email: [Insert email address based on different locals]
Postal address:
Arthur Ryan House
22 - 24 Parnell Street
Dublin 1
Ireland
Date published: 28/06/2025
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