GROWING YOUR CAREER AT PRIMARK
Learn, grow, and take your next step with Primark US
Since opening our first US store in 2015, we've grown to over 40 stores, and we're still growing. As we open new stores and expand across the country, new career opportunities are being created at every level of our business. Last year, 31% of our internal management hires were for new store openings, showing how growth creates real opportunities for colleagues to take their next step. Whether you're looking to build new skills, move into leadership or explore a different path, we'll support you in growing your career at Primark.
Growth starts in store
Most careers at Primark start in store and that's where many of our leaders get their start too. From day one, you'll learn on the job, be supported by your team, and have opportunities to keep growing. Whether you're joining us as a Sales Associate or stepping into management, there's more than one path to build a career here.
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Grow your way: Many colleagues progress from Sales Associate to Team Leader, Department Manager, Assistant Store Manager, and Store Manager. But there's no one-size-fits-all career path. Your store experience can also lead to specialist roles in areas like People & Culture, Visual Merchandising, and Cash Office.
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Take your next step: We love seeing our colleagues grow. Last year, 30.5% of filled positions were internal moves, creating opportunities for 249 colleagues to take the next step in their careers.
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Success stories start here: Some of our leaders started right where you are. In fact, 72% of Store Manager roles were filled by existing colleagues, showing just how much we believe in developing talent from within.
real store career Journeys
Our people grow in different ways. Here are just a few of their stories.
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Tia
"Career growth starts with opportunity. When a company believes in your potential, you believe in yourself, and you're willing to take a chance. There's no limit to where your journey can take you."
Primark Career History:
Store People & Culture Manager: 2017 - 2022
Area People & Culture Business Partner: 2022 - 2026
Regional People & Culture Business Partner: 2026 - Present -
Emma
“Primark has presented so many opportunities for learning and development that have helped me grow into the leader I’ve always wanted to be.”
Primark Career History:
People & Culture Supervisor: 2022 - 2023
Interim People & Culture Manager: 2023
People & Culture Manager: 2023 – 2024
Store People & Culture Business Partner: 2024 – 2026
Area People & Culture Business Partner: 2026 – Present -
Destiny
“One of the greatest things I've learned during my time at Primark is the importance of advocating for what you want! By communicating openly with your managers about your goals, you create opportunities for development and help shape your own career path."
Primark Career History:
Part time Replenishment Associate: 2020 - 2021
Part time Visual Merchandiser: 2021
Full time Visual Merchandiser: 2021 - 2022
People & Culture Assistant: 2022
People & Culture Supervisor: 2022 - 2025
Interim Volume Recruiter: 2025 - Present -
Thomas
“Passion and attention to detail is rewarded here at Primark and you can grow in a career where you are supported to develop both yourself and others around you. Every day is an opportunity to learn something new and that’s what I love about Primark.”
Primark Career History:
Team Leader: 2013 (London, UK)
Department Manager: 2014 - 2015
Assistant Store Manager: 2015 - 2017
Store Manager: 2017 - 2018
Store Manager: 2018 - 2021 (Hounslow, UK)
Store Manager: 2021 - 2023 (King of Prussia, US)
Store Manager: 2023 - 2025 (Concord Mills, US)
Store Manager: 2025 - Present (Herald Square, US) -
Kyle
"Primark has shown me that resilience, commitment, and continuous growth create endless opportunities. By taking ownership of my development and embracing our core values, I’ve grown both personally and professionally. I’m a testament to what can be achieved when people are empowered to lead, learn, and make a difference every day."
Primark Career History:
Supervisor: 2020 - 2021 (Sawgrass Mills, US)
Department Manager: 2021 - 2022
Assistant Store Manager: 2022 - 2023
Assistant Store Manager: 2023 - 2024 (Concord Mills, US)
Store Manager: 2024 - 2026 (Potomac Mills, US)
Store Manager: 2026 - Present (Mall at Prince George's, US)
how we develop store talent
Your growth starts from day one. Whether you're new to retail or ready for your next leadership role, you'll have the support, learning and hands-on experience to keep growing. From your first day in store to dedicated development opportunities throughout your career, we're here to help you build new skills, take on new challenges, and keep moving forward.
Get off to a great start
We want you to feel confident from day one. That's why every role includes a structured induction to help you settle in, understand the business and build the skills you need to succeed. For Retail Managers, onboarding is a dedicated development journey that combines on-the-job learning, workshops, regular check-ins and practical development activities, helping you build confidence and get set up for success.
Grow Through Real Experience
At Primark, learning happens every day. You'll take on new challenges, build your skills through real experiences, and gain responsibility in a fast-paced retail environment. As your career grows, you'll have access to leadership development programs and tailored learning opportunities designed to help you progress into your next role.
Support every step of the way
Growing your career is easier when you've got great people around you. From day one, you'll be supported by experienced managers who'll help you learn, build confidence, and take on new challenges. You'll also have access to a range of learning tools, training resources, and development opportunities to help you grow your skills, explore what's next, and keep moving forward with your career at Primark.
Explore In-Store roles
There are many ways to build your career in our stores. Whether you're starting out in retail or ready to take the next step in leadership, you'll find opportunities to learn, grow and develop at every stage of your career.
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Sales Associate
Help customers find what they need, keep the shop floor looking its best, and bring the Primark experience to life every day. You'll build confidence, develop valuable retail skills, and gain experience that can open the door to future opportunities across our stores. Sales Associate opportunities are available in all Primark stores.
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Team Leader
Help people grow while growing your own career. You'll support and develop your team, build your leadership skills, and help create a place where everyone can do their best work. Team Leader opportunities are available in all Primark stores.
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Department Manager
Lead a team, drive results, and help colleagues develop and succeed. You'll strengthen your leadership experience, take ownership of a key area of the business, and play an important role in delivering a great experience for customers and coworkers. Department Manager opportunities are available in all Primark stores.
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Assistant Store Manager
Help lead the store team, develop talent, and support the day-to-day running of the business. You'll gain broad leadership experience across store operations while helping to shape the success of your team and store. Assistant Store Manager opportunities are available in all Primark stores.
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Store Manager
Lead the store, develop future leaders, and create an environment where colleagues can thrive. You'll have the opportunity to make a real impact on your people, customers, and business while helping to drive the success of one of our growing US stores. Store Manager opportunities are available in all Primark stores.
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Visual Merchandiser
Bring the Primark brand to life through eye-catching displays, styling, and layouts that inspire customers. You'll combine creativity with commercial awareness to create an engaging shopping experience while developing specialist visual merchandising skills. Visual Merchandiser opportunities are available in all Primark stores.
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Visual Merchandising Manager
Lead a team of Visual Merchandisers and create inspiring displays that bring the Primark brand to life. You'll develop your leadership and commercial skills while helping to create an exciting and engaging experience for customers throughout the store. Visual Merchandising Manager opportunities are available in all Primark stores.
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EHS & Ops Support
Help keep the store safe, organized, and running smoothly while supporting colleagues and customers every day. You'll play an important role behind the scenes, helping to create a positive environment where people can do their best work. EHS & Ops Support opportunities are available in all Primark stores.
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.Cash Office
Help keep the store running smoothly by managing cash, balancing tills, and supporting accurate financial processes every day. You'll develop valuable operational and administrative skills while helping to ensure the store operates efficiently and effectively. Cash Office opportunities are available in all Primark stores.
GROWTH BEYOND THE STORE
Your career doesn't have to stay in one place. Many of our colleagues move between stores and our central teams, building new skills and experiences along the way.
GROW YOUR CAREER WITH PRIMARK US
Ready to see where a career at Primark could take you? Explore opportunities across the US and find your next move with us.
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