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ER Advisor

Reading , United Kingdom

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JOB DESCRIPTION

Job ID 146610BR

Job Status Employee – Fixed Term

Category People & Culture

Date posted July 23, 2025

JOB DESCRIPTION

ER Advisor

Employee Relations Advisor
6 Month FTC
Because we strive to put people first.
Culture, our way.

People & Culture at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

Let’s talk lifestyle: Option to join our pension scheme, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as an ER Advisor
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
  • Employee Relations Case Management: Act as a trusted advisor, providing expert guidance on a wide range of ER issues including disciplinary, grievance, performance, sickness, and flexible working. Partner with managers and stakeholders to drive fair, timely, and legally compliant outcomes.
  • Stakeholder Collaboration & Communication: Build strong relationships with Retail Directors, Area Managers, and Store Management. Communicate clearly and confidently, influencing and coaching at all levels to ensure consistent ER practices.
  • Policy & Compliance: Stay up to date with employment legislation and support the review and development of ER policies, procedures, and templates. Ensure all documentation is accurate, objective, and legally sound.
  • Training & Capability Building: Deliver ER and employment law updates through written communications and live learning sessions. Contribute to the design and delivery of training to upskill management teams.
  • Operational Excellence & Reporting: Support people-related projects such as organisational design and change management. Maintain accurate ER trackers, contribute to audits, and identify opportunities for process improvement.
  • Risk Management & Legal Support: Assist with high-profile cases, liaise with legal counsel and external bodies (e.g. Acas), and attend employment tribunals when required. Use insights to reduce risk and enhance future ER practices.
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
  • Experience & Knowledge: Proven background in Employee Relations within a fast-paced, multi-site environment, with strong knowledge of employment law and hands-on case management experience.
  • Influencing & Coaching: Confident in coaching and influencing managers at all levels, demonstrating credibility and sound judgment in complex ER matters.
  • Communication & Relationship Building: Excellent written and verbal communication skills, with the ability to build strong relationships and communicate with professionalism and discretion.
  • Resilience & Prioritisation: Thrives under pressure, able to manage competing priorities, meet deadlines, and remain resilient in challenging situations.
  • Collaboration & Teamwork: A collaborative team player who contributes positively to team goals and supports cross-functional working.
  • Technical & Data Awareness: Strong ICT skills with a proactive and conscientious approach to data privacy and compliance.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

146610BR

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